Power Skills That Build Strong Relationships
  
   
  
 
  
If  you are comfortable around others, they will feel comfortable around  you. If you appear nervous, others will sense it and withdraw. If you  are meeting someone for the first time, brighten up as if you've  rediscovered a long-lost friend. A smile will always be the most  powerful builder of rapport. Communicating with relaxed optimism, energy  and enthusiasm will provide a strong foundation for lasting  relationships.   
  
2. Listen Deeply 
  
Powerful  listening goes beyond hearing words and messages; it connects us  emotionally with our communication partner. Listen to what the person is  not saying as well as to what he or she is saying. Focus intently and  listen to the messages conveyed behind and between words.    
  
Listen  also with your eyes and heart. Notice facial expressions and body  postures, but see beneath the surface of visible behaviors. Feel the  range of emotions conveyed by tone of voice and rhythm of speech.  Discern what the person wants you to hear and also what they want you to  feel.   
  
3. Feel Empathetically  
   
Empathy  is the foundation of good two-way communication. Being empathetic is  seeing from another person's perspective regardless of your opinion or  belief. Treat their mistakes as you would want them to treat your  mistakes. Let the individual know that you are concerned with the  mistake, and that you still respect them as a person. Share their  excitement in times of victory, and offer encouragement in times of  difficulty. Genuine feelings of empathy will strengthen the bond of  trust.   
  
4. Respond Carefully 
  
Choose  emotions and words wisely. Measure your emotions according to the  person's moods and needs. Words can build or destroy trust. They differ  in shades of meaning, intensity, and impact. What did you learn when  listening deeply to the other individual? Reflect your interpretation of  the person's message back to them. Validate your understanding of their  message.    
  
Compliment  the person for the wisdom and insights they've shared with you. This  shows appreciation and encourages further dialogs with the individual. A  response can be encouraging or discouraging. If you consider in advance  the impact of your emotions and words, you will create a positive  impact on your relationships.    
  
5. Synchronize Cooperatively  
  
When  people synchronize their watches, they insure that their individual  actions will occur on time to produce an intended outcome. Relationships  require ongoing cooperative action to survive and thrive.   
  
As  relationships mature, the needs and values of the individuals and  relationship will change. Career relationships will require the  flexibility to meet changing schedules and new project goals.  Cooperative actions provide synchrony and build trusting alliances. They  are part of the give and take that empowers strong, enduring  relationships.    
  
6. Act Authentically 
  
Acting  authentically means acting with integrity. It means living in harmony  with your values. Be yourself when you are with someone else. Drop acts  that create false appearances and false security.   
  
When  you act authentically, you are honest with yourself and others. You say  what you will do, and do what you say. Ask for what you want in all  areas of your relationships. Be clear about what you will tolerate. Find  out what your relationship partners want also. Being authentic creates  mutual trust and respect.   
   
7. Acknowledge Generously 
  
Look  for and accentuate the positive qualities in others. Humbly acknowledge  the difference that people make to your life. Validate them by  expressing your appreciation for their life and their contributions. If  you let someone know that they are valuable and special, they will not  forget you. Showing gratitude and encouragement by words and actions  will strengthen the bonds of any relationship.   
  
Don't  forget to acknowledge your most important relationship: the  relationship with yourself. Acknowledge your own qualities, and put  those qualities into action. You cannot form a stronger relationship  with others than you have with yourself. You will attract the qualities  in others that are already within you.   
  
Ask  yourself: What thoughts and behaviors will attract the kind of  relationships I desire? What is one action I could take today that would  empower my current relationships?    
  
Write  down all the qualities or behaviors that you desire for your  relationships. Select the power skills that will attract those  qualities. Keep a journal of the actions you take and the progress you  make. By turning these skills into lifelong habits, you will build  relationships that are healthy, strong and mutually rewarding.   
 
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